Following a three-month trial period, a review has been set up to examine how many people used the service and how popular it has been since its launch in November.
The service, which will remain open for the foreseeable future, enables people to do many things at the same helpdesk.
Customers have been able to do everything from obtaining a new passport and notifying all States departments of a change of address to applying for educational courses and make planning applications.
Kate Jeggo, business change manager at the Policy and Resources Committee, said: ‘We have now started to assess the three-month project to see what needs changing – if anything.
The service has been popular, but not with as many people as we had hoped.
We have had very positive comments back on the sort of amenities we offered.
Part of the assessment will also look into the location of the centre.’
