Following a Fair Play investigation in March 2005, the then Housing Committee president, Senator Terry Le Main, promised immediate action to prevent tenants being ripped off.
But during this month’s Winter Warmth investigation by Fair Play, the Jersey Electricity Company has revealed it is still regularly coming across customers who are paying far too much for electricity.
Richard Plaster, commercial manager for the JEC, said: ‘We know there’s a number of people out there who are paying more for their electricity than they should be, but we’re not the ones overcharging them – it’s the landlords.
‘They come to us complaining that they are being sensible with their heating and electricity use, yet their bills remain very high.
We have to explain to them that there is no protection for them from their landlords passing on whatever cost they want to.
‘The solution is to use the UK regulation, and it’s hard to argue that this shouldn’t be done.’
