ISLANDERS are being asked to complete a survey documenting their experiences of healthcare in the Island.
Following a petition for an independent inspection of the Island’s health facilities, the Jersey Care Commission is carrying out the survey, which opened on Monday.
The first surveys will be posted this week to a sample of over 4,000 people who have received care in the last three months from hospital, maternity or mental-health services.
This is in preparation for the expansion of the Regulation of Care law to bring the Island’s hospital services up to standard, following Professor Hugo Mascie-Taylor’s report that found potentially unsafe conditions within Jersey’s healthcare system.
Becky Sherrington, chief inspector at JCC, said: ‘The survey has been in the planning for several months and given the recently-published report on the governance of the Health and Social Services Department, this is an excellent opportunity to find out how Islanders who have experienced care feel.
‘It will help us to understand what is good about the care that has been provided and whether any improvements are needed from a user’s perspective, in preparation for the Regulation of Care law expanding.’
Ms Sherrington reassured those taking part in the survey that their comments would remain confidential and would have no bearing on future care they might receive.
The survey is being conducted by the Picker Institute, an international charity, who were responsible for conducting the first NHS patient survey.
The voluntary survey can be completed on paper or online.
Instructions on how to take part will be sent in the post.
A full report of the survey’s findings will be published once they have been collated.
